Product Safety Policy
At Care & Tech, your family’s safety and peace of mind come first.
We carefully select partner brands and products that meet recognized quality and safety standards.
Our goal is to provide items that are not only beautiful and functional, but also safe for your home and loved ones.
1. Product Standards
We work only with reputable manufacturers and suppliers — including trusted names such as Babyletto, DaVinci Baby, Namesake, Hovia, Rebel Walls, Lamps Plus, Verve Culture, GameStop, and Lowe’s — who follow strict safety, quality, and compliance guidelines.
All products offered are expected to meet or exceed U.S. and international safety standards, such as:
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ASTM (American Society for Testing and Materials)
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CPSC (Consumer Product Safety Commission)
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EPA and CARB (for wood and finishes)
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FCC and CE compliance (for electronic products)
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UL or ETL certifications (for lighting and electrical items)
2. Product Use & Responsibility
Each item should always be used according to the manufacturer’s instructions and intended purpose.
Please read all manuals, labels, and installation guides before use.
Do not attempt modifications or repairs unless recommended by the manufacturer, as this may void the warranty and create safety risks.
3. Baby & Nursery Products
For furniture and nursery items such as cribs, dressers, and chairs:
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Follow assembly instructions carefully and check all fittings regularly.
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Place furniture on a level surface and use provided anti-tip kits when available.
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Keep cords, decorations, and small objects out of children’s reach.
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Inspect for loose hardware or wear over time.
If a product is recalled by a manufacturer, affected customers will be notified and guided through the replacement or refund process.
4. Electrical & Lighting Products
For lamps, lighting, and other electrical items:
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Use only the recommended bulb wattage and voltage.
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Avoid handling plugs or cords with wet hands.
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Check periodically for damage or overheating and discontinue use if issues occur.
5. Food & Kitchenware Products
For culinary tools, utensils, or glassware:
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Hand wash items unless labeled dishwasher-safe.
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Avoid open flame or extreme heat unless specified as safe.
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Store sharp tools securely and away from children.
6. Reporting a Safety Concern
If you believe a product purchased from Care & Tech poses a safety risk or defect, please reach out to our Customer Support Team with your order number, product name, and a description or photo of the issue.
We’ll coordinate with the manufacturer to resolve your concern promptly and appropriately.
7. Disclaimer
While Care & Tech strives to offer safe, compliant products, we rely on manufacturers’ certifications and test results.
As a dropshipping retailer, we facilitate sales and warranty claims based on each manufacturer’s official policies.
Always follow the manufacturer’s safety guidelines and local regulations when using any product.
8. Our Commitment
Your safety matters to us.
We are committed to transparency, quality, and continuous improvement in the products we offer.
If you ever have a question about the safety of an item, our team is always ready to assist you.