Shipping & Delivery
Shipping Notice
Due to periods of high demand with our shipping partners, there may be a short delay in receiving tracking information after your order is placed.
Please allow 3–5 business days to receive tracking details after your order has been processed.
If you have not received tracking information after 7 business days, please contact our Customer Care Team for assistance.
For information regarding returns and exchanges, please refer to our Return and Exchange Policy page.
Where We Ship
We currently ship to the contiguous 48 United States.
At this time, we do not ship to:
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Alaska
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Hawaii
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Puerto Rico
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U.S. territories
For international shipping inquiries, please contact us at:
sales@caretechshop.com
Select products may be available for international shipping. Additional fees, delivery times, customs duties, and import requirements may apply depending on the destination.
Shipping Methods and Estimated Delivery Times
| Service | Estimated Delivery Time |
|---|---|
| Standard Small Parcel (UPS / FedEx) | 4–8 business days |
| Economy Shipping (USPS or Partner Carrier) | 7–10 business days |
Processing Time
Orders are typically processed within 1–2 business days before shipment.
Estimated delivery times include processing time. We are unable to expedite orders or guarantee specific delivery dates.
Tracking information is sent automatically once the carrier picks up your order.
Service Details
Standard Shipping
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Most technology, lighting, and home décor orders ship via small parcel carriers
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Deliveries are made to the address provided at checkout
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Signature requirements may apply depending on the carrier and destination
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Assembly, setup, or installation services are not included
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Final delivery times may vary due to carrier schedules and local conditions
Free Shipping
Free standard shipping is offered on all eligible orders unless otherwise stated at checkout.
Important Information
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Please verify your shipping address before placing your order; address changes cannot be made once an order has shipped
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Orders containing multiple items may ship separately and arrive at different times
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Items may ship from different fulfillment locations
Tracking
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A tracking confirmation email will be sent to the email address provided at checkout
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Tracking updates may take 3–5 business days to appear during peak shipping periods
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If tracking information has not been received after 7 business days, please contact our support team
Carbon-Conscious Shipping
CareTechShop.com is committed to responsible shipping practices. When possible, we work with fulfillment partners that use optimized routing and packaging to help reduce environmental impact.